By Isla Arabanoo. Erin Pell. Sean Wainewright. Christian McDonald. Sam Frewer. Katie Summerville. Benjamin Pryke. Bianca Caird. Natasha Parkinson. Brayden Streeton. Skye Jerger. Flynn McDowell. Abbey Haylen. Sienna Alfred. Charli Cowley. Mikayla Primrose. Nathan Wang. Owen Baile. Rebecca Ellis. Madeline Chalmers at October 29 2018 17:19:50
A light shade of a colour, like blue, across the whole background of a form relieves the eye from the harshness of a stark white background. And if the answer spaces people have to fill in are white, the tinted background both cues them in to where they write, and allows them to visually sense how much they have to fill in.
It is similarly annoying to them when it is a long free text box, making the customer question whether they are answering correctly and sufficiently. Providing response boxes that reflect the anticipated answer length and format reassures people that they are filling them in correctly.